Your privacy is important, so we advise all users of the Formidable by Mina web shop (www.formidablebymina.com) to carefully read the Privacy Policy and stay informed. Formidable by Mina values the trust you have placed in us. We respect the privacy of members and visitors, take the obligation of protecting personal data seriously, and will treat all the information you provide in accordance with the Law on Personal Data Protection.

  • On this page, you can find the following information:
    Identity of the data controller;
  • What is personal data;
  • Purpose of collecting personal data;
  • Method of collecting personal data;
  • Types of personal data we collect;
  • Your fundamental rights regarding personal data processing;
  • The purposes for which we collect your personal data;
  • How we use your personal data;
  • When we may share your personal data with third parties;
  • Retention period for personal data;
  • Your rights regarding the personal data we collect.

1. IDENTITY OF THE DATA CONTROLLER

Formidable by Mina
Phone number: +381621940401
Contact: info@formidablebymina.com

2. WHAT IS PERSONAL DATA

Personal data is any information that relates to an identified or identifiable individual, either directly or indirectly, particularly based on identity indicators such as name, identification number, location data, identifiers in electronic communications networks, or one or more attributes of their physical, physiological, genetic, mental, economic, cultural, or social identity.

3. PURPOSE OF COLLECTING PERSONAL DATA

The purpose of collecting and processing your personal data is to fulfill contractual obligations arising from a purchase agreement.

4. METHOD OF COLLECTING PERSONAL DATA

We collect personal data in the following ways:

  • Directly from you, when you provide us with your data, contact us by mail, electronically, by phone, or through social media.
  • Automatically when using the Formidable by Mina web shop. To collect information when accessing the Formidable by Mina web shop, we or our partners use “cookies.” The information collected in this way may include: your IP address, computer name, operating system, browser, and connection details. We may also use other software to track site visits, session length, and movement on the site.

5. TYPES OF PERSONAL DATA WE COLLECT

Depending on the purpose of the data processing, certain information will be requested from you. When you place an order on the Formidable by Mina web shop, register, contact us via email, or interact with the Formidable by Mina sales team via chat or phone, cancel a contract, request a refund, subscribe to our newsletter, or request other promotional messages, the following data may be required:
Name and surname; home address; city and postal code; phone number; email; gender; date of birth; bank account for refunds.

6. FUNDAMENTAL RIGHTS REGARDING THE PROCESSING OF PERSONAL DATA

Your legal rights regarding the collection and processing of personal data include:

  • The right to access personal data;
  • The right to correct and update personal data;
  • The right to delete personal data;
  • The right to restrict the processing of personal data;
  • The right to object to the processing of personal data; Submit any of these requests via email to info@formidablebymina.com.

7. PURPOSES FOR WHICH WE COLLECT YOUR PERSONAL DATA

Formidable by Mina collects data that is adequate, relevant, and limited to what is necessary in relation to the specific purpose of processing, and will be used for multiple purposes defined by this policy.

8. HOW WE USE YOUR PERSONAL DATA

All data you provide on the Formidable by Mina web shop is stored and processed in accordance with legal regulations. The collected data may be used for the following purposes:

  • Customer support;
  • Order processing;
  • Delivery of purchased items;
  • Checking delivery status;
  • Purchase history management;
  • Sending promotional and informative messages;
  • Processing product returns or exchanges;
  • Processing refund requests.

9. WHEN WE MAY SHARE YOUR PERSONAL DATA WITH THIRD PARTIES

In addition to authorized employees of Formidable by Mina, your personal data may be shared with courier services for item delivery, marketing agencies (if you have consented to the Formidable by Mina newsletter), banks for card transactions, or JP Pošta Srbije for refund processing via postal money orders.

10. RETENTION PERIOD FOR PERSONAL DATA

Formidable by Mina will retain your personal data until the expiration of the legal retention period, or as long as there is a legitimate interest, but no longer than 10 years. Formidable by Mina will not retain your personal data longer than necessary.

11. PERSONAL DATA SECURITY

Formidable by Mina values your trust, and the protection of personal data is of utmost importance. Necessary technical and organizational measures are in place to ensure data security.

12. TRANSFER OF PERSONAL DATA TO OTHER COUNTRIES

The transfer of personal data to another country, or part of its territory, may occur if it is established that the other country ensures an adequate level of protection for personal data.